Eviction Prevention and Access to Counsel Program Manager

About the Organization:

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap around services and community partnerships and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

Duties and Responsibilities

• Provide critical services to tenants, landlords, and community members—including assistance with rent relief applications, legal navigation, education on tenant rights, and access to free legal counsel.
• Providing Rapid Rehousing and Prevention services to clients including case management and housing location.
• Review eligibility requirements to determine eligibility of individuals
• Maintain oversight of financial assistance housing packets
• Builds and maintains collaborative working relationship with Fairfax County’s Coordinated Services Planning and Access to Counsel.
• Manages accurate records, develops and tracks budgets for the program and monitor service to ensure that performance measures and contract requirements are met.
• Prepare reports and metrics/data for internal and external stakeholders.
• Supports the communications team by providing stories and photos that demonstrate the impact of the program.
• Promote, recruit and support Access to Counsel and team of attorneys
• Provide leadership, oversight, training, support, and supervision to staff across the program.
• Conduct yearly staff performance evaluations and more often as needed
• Assisting staff in complex case analysis to implement appropriate interventions and to identify suitable referrals.
• Attend leadership meetings within Facets and at Fairfax County Office to End and Prevent Homelessness, provide periodic updates on program activities, represent Facets in community meetings etc.
• Assist in development and implementation of new policies and procedures and processes as needed.
• Represent FACETS in the community, in accord with Agency Mission, Vision and Code of Ethics.

Required Skills and Abilities

• Bachelor’s degree or equivalent experience.
• Experience in property management with strong knowledge of tenant and landlord rights.
• Knowledge of housing policies and regulations for Fairfax County.
• Knowledge of Rapid Re-Housing philosophy and strategies.
• Demonstrated experience leading a high performing team.
• Excellent communication and interpersonal skills.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.
• The candidate must possess a valid driver’s license, reliable transportation, good driving record, and personal car insurance.
• Must be able to work out of several locations throughout the week including, Alexandria and Fairfax City
• Must be present in Fairfax County Court House on Fridays for Housing court proceedings

Salary Range:

$62,500 – $68,500 annually

FACETS offers a competitive salary commensurate with qualification/experience.

Benefits:

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage
• 403(b) retirement plan options with generous matching
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Long-Term Disability, Short-Term Disability 100% employer paid
• Free Employee Assistance Program (EAP)
• Reimbursement of work-related expenses including portions of mileage, cell phone and data expenses
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.

How to Apply:

Interested candidates may apply by sending a resume and cover letter to employment@facetscares.org.

Equal Employment Opportunity M/F/D/V.