Emergency Assistance

At FACETS, we help people in need and meet them wherever they are in their crisis.

Our Emergency Response services connect people with the most acute, basic survival needs—whether it’s shelter, a meal, transportation to medical and dental services, a pair of shoes, a sympathetic ear, or emergency financial assistance.

Our Services

  • Hypothermia Prevention

    From the Sunday after Thanksgiving to April 1, FACETS works closely with more than 50 faith communities to create pop-up shelters during the coldest months of the year for our most vulnerable neighbors. Our Hypothermia Prevention and Response team ensures that anyone who needs it has a safe, warm place to sleep for the night. Our hypothermia shelters are open every night of the week and provide dinner and breakfast the next morning.

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  • Medical Outreach

    Medical care for the homeless community is a crucial and often overlooked support to their safety and success. At FACETS, our Homeless Health Care program connects clients with medical and dental care as well as mental health care and substance use support.

  • Financial Assistance

    FACETS provides financial assistance to those in need thanks to state, local, and federal funding. Assistance is available for security deposits, rent arrears, utility arrears, and other similar emergency situations.

Success Story

Food Assistance Means More Than Just Groceries
“The Lorez Family has faced many challenges, especially with the outbreak of the COVID-19 pandemic. Their family of six includes daughter Cammie, who is intellectually and physically disabled, and confined to bed. The medical bills are astronomical. FACETS’ grocery and meal distributions have helped this family tremendously: having their food concerns being taken care of... Read more »
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Success Story

From Pakistan to Home in Virginia
Awais and his wife achieved stability for their growing family.
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Success Story

A First Generation College Student
Ali often found himself at the Robinson Square ECD Center with his siblings, playing basketball with volunteers and getting Homework Help. Ginny, a beloved long-time volunteer, and Peter, a volunteer and former FACETS Board Member, took a special interest in Ali’s academic career. Peter helped tutor Ali starting his freshman of high school. Despite the... Read more »
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Success Story

A Grateful Thanksgiving
“Matthew has been a PSH client for a number of years, living in an apartment unit, but found he needed a higher level of support. In the fall of 2022, he moved into one of the two adult group homes. When he moved in, he wanted to build positive relationships with his new housemates. He... Read more »
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Success Story

A New Start Thanks to Next Steps
Nicole came to the Next Steps office after relocating back home to Northern Virginia with her two young children. She had recently been diagnosed with Crohn’s Disease and had found a new job in the DC area. But when her start date was delayed for several months, she ran through all of her savings. Nicole... Read more »
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Success Story

Eviction Prevention and a New Community
Every Friday, you can find the FACETS Eviction Prevention team at the courthouse. One morning, Emily, a FACETS’ Eviction Prevention Advocate, could not find her usual sign offering assistance, so she grabbed a piece of paper and simply wrote “Rental Assistance,” hoping that anyone who needed help would see it. That was how she met... Read more »
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our community’s generosity

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building stronger futures

Services that help our neighbors, every step of the way »