Team Lead for Education and Community Development Centers

About the Job

• Supervises Community Development Advocates working in community centers to provide programming, case management and leadership development so residents are able to meet short-term needs and enhance self-sufficiency in the long-term.
• Ensures community case management services are provided in locations served by ECD staff, assisting staff in case analysis to implement appropriate interventions and to identify suitable referrals.
• Establishes services at the new community center opening at One University in November 2024.
• Performs site visits with staff, including visits to residents’ homes, work sites and/or programs as needed.
• Provides weekly supervision to staff and documents staff performance through yearly evaluations and more often as needed.
• Plans and participates in training for team development.
• Collaborates with Volunteer Manager to ensure all sites have appropriate support.
• Manages accurate records for ECD program (virtual and paper) and develops and tracks budgets for all ECD sites, in collaboration with the Director of Community Development.
• Supports the Communications Team by providing stories and photos that demonstrate the impact of the ECD Centers and enhance statistical data.
• Provides support in the grant-writing process for funding of programs.
• Participates and assists with all seasonal/holiday drives and fundraising events.
• Conducts presentations on ECD programs and needs to the general public.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.

• Education: Master’s degree in Social Work or related field; Bachelor’s degree with extensive experience will be considered.
• Experience providing case management services and program management, including providing direct supervision of program staff.
• Excellent oral and written communication skills are required, strong interpersonal skills, organizational skills, and an independent and creative worker.
• Bilingual (Spanish or Arabic), is a plus.
• Ability to lift items weighing 10-20 pounds.
• Valid driver’s license, reliable transportation, good driving record, and personal car insurance
• Ability to drive a 15-passenger van.
• Must pass criminal background and Child Protective Services background checks.

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage.
• 403(b) retirement plan options with generous matching.
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability 100% employer paid.
• Free Employee Assistance Program (EAP).
• Reimbursement of work-related expenses including portions of mileage, cell phone and data expenses.
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.