About the Organization:

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

Duties and Responsibilities:

• Receives and coordinates all emergency shelter and prevention/diversion referrals for the Family Homeless Services System in Region 1 of Fairfax County from Coordinated Service Planning (CSP) and other appropriate agencies within the Fairfax-Falls Church Community Partnership to Prevent and End Homelessness.
• Responsible for the daily review of family homeless services referrals containing detailed confidential information on households experiencing homelessness or at-risk of homelessness.
• Assesses housing barriers of households with children who are homeless or at-risk of homelessness to determine housing and service needs.
• Triages households referred to the Next Steps Family Program to explore other stable housing options in an effort to divert them from emergency shelter.
• Coordinates the intake process for households with children referred to Next Steps Family Program by CSP and serves as the primary contact.
• Ensures households understand rules, rights, and responsibilities upon entry into the shelter program. Assists with shelter orientation.
• Ensures that the established shelter triage and entry process is followed properly and that new households are met with as quickly as possible.
• Coordinates with the Program Director-Family Housing Stabilization and the Facilities Specialist on the status of vacancies and unit conditions.
• Helps maintain updated household documentation, emergency information, and assist with resource referrals and tracking household progress within shelter system.
• Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
• Attends various regional meetings including Intake Coordinator Meetings and Continuum of Care meetings throughout Fairfax County, and generates and distributes housing resources to FACETS staff.
• Ability to work a flexible schedule including evenings and weekends.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Performs other duties as assigned.

Required Skills/Abilities:

• Bachelor’s Degree in a human services or related field.
• Two years of professional social work/case management experience with homeless and/or at-risk populations or experience working in an emergency shelter setting
• Bilingual (English/Spanish) is preferred; Master’s degree a plus.
• Ability to work with households experiencing crisis, assess complex situations, and develop appropriate approaches (shelter intake, diversion, prevention referral)
• Knowledge of current social service, homeless, and housing issues and methods/approaches to address issues.
• Ability to work independently in a fast-paced environment and manage tasks and workload with minimal supervision.
• Excellent data entry and data quality skills; ability to use HMIS to establish and maintain case records and to facilitate data collection.
• Ability to communicate clearly and concisely, both orally and in writing.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel
• Ability to work a flexible schedule
• Must pass criminal background and Child Protective Services background checks.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.

Salary Range:

$50,000 – $60,000 annually

FACETS offers a competitive salary commensurate with qualification/experience.

Benefits:

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage
• 403(b) retirement plan options with generous matching
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Long-Term Disability, Short-Term Disability 100% employer paid
• Free Employee Assistance Program (EAP)
• Reimbursement of work-related expenses including portions of mileage, cell phone and data expenses
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.

How to Apply:

Interested candidates may apply by sending a resume and cover letter to employment@facetscares.org.

Equal Employment Opportunity M/F/D/V.

Qualifications:

• Ability to work daytime hours Mon-Friday and occasional evenings and weekends.
• Bachelor’s degree in social work, government, or related field or comparable work/volunteer experience.
• Good written and verbal communication skills in Spanish and English; with the ability to communicate effectively and respectfully with individuals at all levels within and outside of the agency.
• An energetic, dynamic and engaging personality with a strong work ethic and service orientation.
• Ability to work independently and as a member of a team.
• Strong organizational abilities, attention to detail and time management skills.  Must be able to track cases and follow-up as needed in a timely manner.
• Strong computer skills (proficiency in Microsoft Word, Excel and PowerPoint)
• Must be able to pass criminal background and Child Protective Services background checks.
• Proof of COVID-19 vaccination.
• Reliable transportation with proof of insurance

RESPONSIBILITIES INCLUDE (but are not limited to):

• Conduct outreach at the Fairfax County courthouse each Friday and as needed to identify residents at or below 80% of the Area Median Income who are unable to make rent payments.
• Engage residents by phone and in-person to explain the assistance available and help them assemble the documents needed to apply for assistance.
• Establish relationships with private landlords to elicit their cooperation in the rent assistance process. Help landlords understand the program and the documents they need to provide for the application.
• Effectively communicate with Fairfax County staff responsible for the program to resolve difficulties or address unique circumstances.
• Keep detailed records and submit reports of program activity and outreach, meeting established program goals.
• Work cooperatively with all FACETS staff to meet FACETS goals; participate in agency and program staff meetings to share ideas and program updates.
• Represent FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Other duties as assigned.

This is a temporary position with the potential to transition into a permanent position.

Equal Opportunity Employer M/F/D/V
Salary Range: $40,000-45,000/Year
Email Resume and Cover Letter to: Employment@FacetsCares.org

MAJOR RESPONSIBILITIES:

• Assists with maintaining a safe environment at permanent supportive housing group home.
• Documents clinical progress and ongoing needs of residents as required by HUD regulations, in a clinical format via face to face interaction with resident and collateral sources.
• Monitors resident behaviors and environmental conditions related to health and safety. Addresses safety concerns with timely interventions.
• Maintains accurate records of all maintenance requests and submits them to Director of Supportive Housing.
• Maintains cleaning and repair supply inventory list and reviews list monthly.
• Provides tenant education and assistance on basic unit maintenance including cleaning, repairs, lawn maintenance, etc.
• Documents all services identified and provided, referrals made, and transportation provided. Enters all data into HMIS.

• Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
• Participates in and conducts in-service training for staff development. Actively supports FACETS’ mission oriented outcome evaluation and outcome management.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree preferred plus two years of professional social work/case management experience with homeless and/or at-risk populations preferred.
• Knowledge of current social service, homeless, and housing issues and methods/approaches to address issues.
• Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths based” case management.
• Ability to communicate clearly and concisely, both orally and in writing.
• Requires basic knowledge of facility and household cleaning and repairs.
• Candidate must be able to lift items weighing 10-20 pounds.
• Candidate must possess a valid driver’s license, reliable transportation, good driving record, and personal car insurance.
• Must provide proof of COVID vaccination/or exemption letter
• Candidate must be able to drive 15 passenger van.
• Candidate will be required to pass criminal background and Child Protective

Services background checks.

FACETS opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency shelter, food, and medical needs, help them gain safe, sustainable and permanent housing and work with them to end the cycle of homelessness and poverty through educational, life skills and career counseling programs.

Equal Employment Opportunity M/F/D/V.
Hourly Pay: 17/hour. Comprehensive Benefits Package
Send your application to : Employment@FacetsCares.org

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County.  We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

The position is visible to the general public and is subject to interruptions from walk-in traffic and telephone calls. High standards of courtesy, performance and respect for confidentiality are essential. Independent judgment is required for appropriate decision making, problem solving and priority setting.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Provide case management, including client assessment, individualized client action plan, and crisis intervention to families in public housing; the core goal of case management is to promote client self-sufficiency.

• Maintains, completes, and archives all client data/records within established agency guidelines, and turns all assignments/reports in to Team Leader in a timely and professional manner.

• Develops and implements adult and youth programming activities to meet the specific needs of the community, while evaluating the effectiveness of such programs and addressing the gaps within them.

• Plan and coordinate equitable and unique events that encourage and promote the mission of the organization (i.e. back to school event, Thanksgiving food drive, sibling shop, AAB events etc.)

• Provide assistance to walk-in clients during scheduled walk-in case management periods throughout the week.

• Train and support volunteers on relevant program material to ensure high program standards and safety.

•  Oversees interns as their Task Supervisor and ensures that all learning goals and opportunities are being met.

• Other duties as assigned and agreed upon by SCDA or Team Leader.

• Represents FACETS and the ECD program in the community, in accord with Agency Mission, Vision and Code of Ethics.

QUALIFICATIONS:

• Bachelor’s Degree in Social Work, Human services or related field
• Bilingual (Spanish/Arabic) is a plus
• Ability to manage multiple tasks in a fast paced environment
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to lift items weighing 10-20 pounds.
• Valid driver’s license, reliable transportation, good driving record, and personal car insurance.
• Ability to drive a 15 passenger van.
• Must pass criminal background and Child Protective Services background checks.
• Must be vaccinated for COVID-19 or provide exemption letter.

Email resume and cover letter with salary requirements to Employment@FacetsCares.org
Equal Employment Opportunity M/F/D/V
Salary: $42,000/YR

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

The successful candidate will have a good working knowledge of HUD’s definitions of homelessness, the Family Homeless Services System in Fairfax County, and Coordinated Entry. A candidate that is a fast learner, enthusiastic, highly motivated, skilled in providing services in the community, and has excellent data entry and organizational skills is a must. Bachelor’s degree required. A candidate with an MSW and 2 years post-Master’s degree experience is preferred. Bi-lingual (English/Spanish) is a plus.

HOUSING CASE MANAGER RESPONSIBILITIES:

• Assess housing barriers of families who are homeless or at-risk of homelessness to determine housing and service needs.
• Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine household needs, goals, and eligibility.
• Understand and utilize the housing first model to provide housing stabilization services by preventing homelessness and diverting households from emergency shelter.
• Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. case managers, operations staff, tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
• Determine appropriateness of household for receipt of rapid rehousing funds and recommend amount.
• Advocates for and actively assists families and individuals in obtaining services (e.g. mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home based services, training, medical services, mentoring and socialization).
• Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner
• Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Provides direct supervision and training to Housing Case Managers providing rapid re-housing services to families in the Next Steps Family Program.
• Monitors case management caseloads and assigns cases to Housing Case Managers and Homeless Prevention Case Managers.
• Monitors service delivery to ensure that performance measures and contract requirements are being met.

QUALIFICATIONS:

• Bachelor’s Degree in a human services related field.
• Preferred degree qualifications: Master’s Degree in an applicable human services field.  Additional preference for MSW degree.
• Two years of professional social work/case management experience with homeless and/or at-risk populations.
• Two years of supervisory and/or program management experience.
• Two years of experience working in an emergency shelter setting.
• Bilingual (English/Spanish) a plus.
• Knowledge of current social service, homeless, and housing issues and methods/approaches to address issues.
• Excellent data entry and data quality skills.
• Ability to work a flexible schedule.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to schedule and manage workload.
• Must pass criminal background and Child Protective Services background checks.

Salary range: $58,000-$64,000 per year.
E-mail resume and cover letter to: Employment@FacetsCares.org
Equal Employment Opportunity M/F/D/V.